Deficiency Records for Heron's Key

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Updated as of August 01, 2022

This is not the most recent data for Heron's Key. For the most recent information, click here.

A list of the most recent deficiencies for Heron's Key. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.

Deficiency Type of Deficiency Deficiency Date Date Corrected Resulted from a Complaint?
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2022-01-04 2022-02-16 Y
Respond appropriately to all alleged violations. Health 2021-06-17 2021-07-15 Y
Provide and implement an infection prevention and control program. Health 2020-12-04 2020-12-28 Y
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Health 2019-12-20 2020-01-24 N
Respond appropriately to all alleged violations. Health 2019-12-20 2020-01-24 N
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Health 2019-12-20 2020-01-24 N
Provide enough food/fluids to maintain a resident's health. Health 2019-12-20 2020-01-24 N
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Health 2019-12-20 2020-01-24 N
Provide and implement an infection prevention and control program. Health 2019-12-20 2020-01-24 N
Implement a program that monitors antibiotic use. Health 2019-12-20 2020-01-24 N
Inspect, test, and maintain automatic sprinkler systems. Fire Safety 2019-12-10 2020-01-03 N
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke. Fire Safety 2019-12-10 2020-01-03 N
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Fire Safety 2019-12-10 2020-01-03 N
Have simulated fire drills held at unexpected times. Fire Safety 2019-12-10 2020-01-03 N
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Fire Safety 2019-12-10 2020-01-03 N
Have generator or other power source capable of supplying service within 10 seconds. Fire Safety 2019-12-10 2020-01-03 N
Ensure proper usage of power strips and extension cords. Fire Safety 2019-12-10 2020-01-03 N
Have proper medical gas storage and administration areas. Fire Safety 2019-12-10 2020-01-03 N
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Health 2019-10-31 2019-11-22 Y
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2019-10-31 2019-11-22 Y
Develop and maintain an Emergency Preparedness Program (EP). Fire Safety 2018-11-14 2019-02-01 N
Address patient/client population and determine types of services needed. Fire Safety 2018-11-14 2019-02-01 N
Include a process for Emergency Preparedness collaboration. Fire Safety 2018-11-14 2019-02-01 N
Address subsistence needs for staff and patients. Fire Safety 2018-11-14 2019-02-01 N
Establish procedures for tracking staff and patients during an emergency. Fire Safety 2018-11-14 2019-02-01 N
Establish policies and procedures for medical documentation. Fire Safety 2018-11-14 2019-02-01 N
Establish policies and procedures for volunteers. Fire Safety 2018-11-14 2019-02-01 N
Create arrangements with other facilities to receive patients. Fire Safety 2018-11-14 2019-02-01 N
Establish roles under a Waiver declared by secretary. Fire Safety 2018-11-14 2019-02-01 N
Develop a communication plan. Fire Safety 2018-11-14 2019-02-01 N
List the names and contact information of those in the facility. Fire Safety 2018-11-14 2019-02-01 N
Provide emergency officials' contact information. Fire Safety 2018-11-14 2019-02-01 N
Provide primary/alternate means for communication. Fire Safety 2018-11-14 2019-02-01 N
Establish methods for sharing information. Fire Safety 2018-11-14 2019-02-01 N
Provide a means of sharing information on occupancy/needs. Fire Safety 2018-11-14 2019-02-01 N
Provide family notifications of emergency plan. Fire Safety 2018-11-14 2019-02-01 N
Establish emergency prep training and testing. Fire Safety 2018-11-14 2019-02-01 N
Establish staff and initial training requirements. Fire Safety 2018-11-14 2019-02-01 N
Conduct testing and exercise requirements. Fire Safety 2018-11-14 2019-02-01 N
Install corridor and hallway doors that block smoke. Fire Safety 2018-11-14 2019-02-01 N
Have properly sized and located compartments to protect residents from smoke. Fire Safety 2018-11-14 2019-02-01 N
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. Health 2018-11-20 2019-01-04 N
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Health 2018-11-20 2019-01-04 N
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Health 2018-11-20 2019-01-04 N
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Health 2018-11-20 2019-01-04 N
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Health 2018-11-20 2019-01-04 N
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2018-11-20 2019-01-04 N
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Health 2018-11-20 2019-01-04 N
Provide safe, appropriate pain management for a resident who requires such services. Health 2018-11-20 2019-01-04 N
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Health 2018-11-20 2019-01-04 N
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Health 2018-11-20 2019-01-04 N
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Health 2018-11-20 2019-01-04 N
Provide and implement an infection prevention and control program. Health 2018-11-20 2019-01-04 N